Crewfellows Limited (“Crewfellows”, “we”, “our”, or “us”) is a software company that develops and operates multiple digital products and services. This Privacy Policy explains how we collect, use, store, and protect personal data across our platforms, including websites, mobile applications, and software services.

One of our products is Crewfellows Aviation, a mobile application designed to support aviation-related workflows. This policy applies to Crewfellows Aviation and any other Crewfellows products that link to or reference this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to all users of Crewfellows products and services. Certain products may include additional notices or in-app disclosures describing product-specific data practices. Where present, those notices supplement this policy.

Information We Collect

Depending on the product or service you use, we may collect the following categories of information:

• Personal information: name, email address, phone number, and professional details
• Account data: user identifiers, authentication credentials, and preferences
• Product usage data: feature interactions, logs, timestamps, crash reports, and performance metrics
• Device and technical data: IP address, device model, operating system, app version, and language settings
• Location data: collected only when explicitly enabled and required for functionality
• Communications: emails, support tickets, chat messages, and feedback

Product-Specific Data Use

Data collected through one Crewfellows product is used primarily to operate and improve that product. Limited data may be shared across Crewfellows products to support account management, customer support, security, and analytics.

We do not combine data across products for advertising purposes and do not sell personal data.

Children’s Privacy

Crewfellows products and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

If we become aware that personal data has been collected from a child without appropriate parental consent, we will take reasonable steps to delete that information as soon as possible.

If you believe that a child has provided us with personal data, please contact us at privacy@crewfellows.com.

App Permissions and Controls

Some applications may request access to device features such as location services, notifications, storage, or camera functionality. Permissions are requested only when required and can be managed at any time through device settings.

How We Use Information

• Provide, maintain, and support our products
• Create and manage user accounts
• Improve features, usability, and reliability
• Monitor performance and prevent misuse or fraud
• Communicate service-related updates
• Comply with legal and regulatory obligations

Third-Party Services

We use trusted third-party service providers for infrastructure, analytics, communications, and payments. These providers process data only on our behalf and are required to maintain appropriate security and confidentiality safeguards.

Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect personal data. However, no system can be guaranteed to be completely secure.

Data Retention

Personal data is retained only as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements. Data is securely deleted or anonymised when no longer required.

Your Rights

Depending on your location, you may have rights including access, correction, deletion, portability, objection, restriction, and withdrawal of consent.

To exercise your rights, contact us at info@crewfellows.com.

Cookies and Similar Technologies

We use cookies and similar technologies to support functionality, analyse usage, and improve user experience. Cookie preferences can be managed through your browser or device settings.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

info@crewfellows.com